Use WhosOn to track visitor activity on your website in real time. PLUS - add live chat & live customer support to your site, monitor PPC campaigns, view web analytics reports, and get real time page error alerts. 

WhosOn is a tool that can be used by any business that has a website. It allows you to watch visitor activity on your website in real time (referred to as 'live stats'), to engage online customers AND it allows your visitors to chat to operators within your business as they are browsing. Visitors can request live chat sessions with operators without leaving your site or downloading anything.

WhosOn will completely change the way you look at your website and enable you to communicate with your website visitors as they look through your web pages. It adds a whole new communication stream for building customer relationships. It helps to improve on line marketing effectiveness and helps to improve your profit margins by providing more efficient ways for potential customers to contact you.  (Take the WhosOn Tour)

Real Time Web Visitor Tracking With Live Stats

You can watch visitors arrive at your site in real time and move from page to page. You can instantly view information about the visitor.

Proactively Engage Online Customers

You can send visitors proactive 'Invite' requests asking them if they need assistance.. WhosOn can even send automatic invites based on what the visitor has searched for or which pages they have viewed. Proactive invites can contain custom text that is specific to each visitor.
 

Live Chat

WhosOn includes a full featured live chat server as standard, allowing you to easily add live chat functionality to your websites. Use live chat to enable your visitors to communicate with you as they browse. This can help to increase sales and conversions and improve customer support.
 

Prospect Tracking

WhosOn can also be setup to detect 'Prospects' and 'Customers' by watching which pages a visitor is requesting. You can run web analytics reports on the number of prospects and customers detected against criteria such as referrers and keywords.

Web Analytics

WhosOn also includes historical web analytics reporting. Not only does it show a 'live' view of your web site, but you can run web analytic reports in the same was as traditional 'log analyzer' products.

Error Alerting

WhosOn will also inform you in real time of any page errors or other exceptions, and it can alert you of any click fraud activity and even send click fraud notices to visitors.

WhosOn can track your website visitors using the standard log files from your web server, or by using embedded code in your web pages themselves (this is often referred to as 'page tagging'). You can also track visitors by using server-side ASPX/PHP code.