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CNS Subscriber's Guide
describes the tasks (excluding Plesk domains management) a customer can perform in CNS Control Panel. Plesk domain administration is described in a separate guide.
download subscribers guide

CNS Subscriber's End-User's
Intended for subscriber's end-users, describes the tasks one can perform using CNS My Control Panel.
download end-users guide

Plesk Server Administrator
F
or customers who have purchased dedicated plesk hosting inside a Virtual Private Server
WINDOWS | LINUX

Plesk Domain Administrator
F
or customers who have purchased the Plesk Domain Hosting Plans
WINDOWS | LINUX

Plesk Client Guide
F
or customers who have purchased domain bundle Hosting Plans
WINDOWS | LINUX
Plesk Email User's Guide
For email users to train spam filter, configure redirects, etc.

WINDOWS | LINUX
VPS Administrators Guide
describes how to administer your virtual private server or desktop through VZPP.
download vzpp guide
download mac client for windows servers
download windows client
CNS Reseller's Guide
It describes the most important tasks and Reseller's working scenarios in the Reseller Control Center.
download reseller's guide
Game Server Guides
Counter-Strike
WINDOWS | LINUX
Battlefield 2 LINUX
Zimbra Outlook Connector
4.5.6
WINDOWS
4.5.3 APPLE iSYNC
4.5.5.881 PST IMPORT
Desk Now Collaboration
Initial setup instructions
VIEW
Administrator's Guide
DOWNLOAD
User's Guide DOWNLOAD

Outlook Connector  v. 3.1.1.37

Connector for RIM® BlackBerry  v. 2.09 (beta)
Who's On Client Install
Operator Client 
DOWNLOAD (WIN)
Client SP 4.5  DOWNLOAD
Service Manual  VIEW
(Look for theWhosOn Client section)

CNS
4876 Santa Monica Avenue #111
San Diego, CA  92107
United States of America
P: (619) 225-7882
F: (619) 523-3862

© Copyright 2008
All Rights Reserved

Support Library

Many questions can be answered quickly through our support library.  We have compiled a list of common questions below.  Please drop down the box and see if your question is listed.

Microsoft Outlook spam reporting toolbar [download]


Technical Support

Please logon to your customer control panel and click on the life ring--->trouble tickets to open a new trouble ticket.  Besides routing your support issue directly to the right team, using the ticketing system also helps to pre-authorize your support request.  Thank you for helping us serve you better by utilizing our trouble ticketing system.

Feel free to email technical support for informal support requests.
support @ commercialnetworkservices.com

If you have been directed by CNS technical support to start a remote support session, please click here for further instructions.


 

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If you do not find an article addressing your specific issue, feel free to  contact us via Email for informal support related inquiries.


Problems with Junk eMail

If you are a CNS subscriber and experiencing issues with spam, please report the offending message to us so that we can address the issue.  It is extremely important that the message is reported properly so that we can act on it.   spam reporting instructions

eMail abuse causes real problems for legitimate eMail traveling through our network, such as full disks, delayed eMail delivery and service interruptions. It also wastes our customers' valuable time and decreases our ability to provide reliable eMail services to our subscribers.

Please help us help you by properly reporting spam!  The quality of your electronic mail services is very important to us!


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