Only 100% Up Time Guarantee | Commercial Network Services

Few Things Are Guaranteed in a Trader's Life... Except Our 100% Up Time Guarantee!

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FAIL SAFE YOUR TRADES

CNS INTERNAL NETWORKS IS THE BEST PROVIDER OF…

A HYBRID NETWORK AND PLATFORM WITH SUPREMACY IN…

DATA CENTERS, CARRIERS AND SECRET ACCESS POINTS FOR…

FAIL SAFE SYSTEMS WITH ULTIMATE REDUNDANCY, IMPERVIOUS TO ANY NETWORK CRASH OR CABLE CUTS…

FULLY OWNED AND CUSTOM BUILT SERVERS TO CNS PRECISE SPECIFICATIONS FOR PERFORMANCE AND REDUNDANCY…

DESIGNED FOR SPEED WITH UNIQUE TECHNOLOGY.

We stand behind our commitment to 100% uptime with this 100% uptime guarantee.

We realize any down time can be costly to our subscribers. Our goal is to provide 100% uptime outside scheduled maintenance hours. Our maintenance window opens Friday evenings at 7PM Pacific time and typically closes Saturday night. During these maintenance periods services may experience brief interruptions as we maintain our network and platform. In no case will our maintenance result in a reboot of a hosted server.

In order to accomplish our goal of 100% uptime, we have built our network and our platform from the ground up to be 100% redundant. This starts with using only premium datacenters, who provide us with redundant power and Internet access through multiple carriers with diverse points of entry. We have built our internal networks to also be redundant, impervious to any network equipment failure or cable cuts. Our servers are fully owned and custom built to our precise specifications – we are not locked into a lease with a proprietary server and only proprietary options. Everything in our servers that can be redundant is redundant, namely power, disk and network. We use only high quality server components by the highest quality brands. We stand behind our commitment to 100% uptime with this 100% uptime guarantee: If a hosted service fails as the result of a fault on our side and outside our regular maintenance window, we will issue a service credit of 5% of the monthly fee for every 30 minutes of down time, up to 100% of the monthly fee. In order to qualify, the fault must be on our side. i.e. a problem in a hosted OS as a result of conflicting software or resource exhaustion will not qualify. However, a crash of the OS as a result of a crash of our equipment will qualify. Our network uptime is independently monitored by HyperSpin from multiple locations. Our network status is always displayed on our network status page. We will also issue the same service credit whenever HyperSpin records unplanned network downtime, unless the report is due to a problem with the HyperSpin service or malicious activity outside our control.

30 DAY LIMITED MONEY BACK GUARANTEE

Commercial Network Services (CNS) recognizes prospective subscribers need to test our services with their respective applications. In order to help new subscribers fully test our services, CNS offers a 30 day money back guarantee on the following services:

All Virtual Server plans
All Virtual Trader plans
All Virtual Desktop plans
All VPN plans

If within 30 days of signup, you determine our services are not a good fit for your needs, we will gladly cancel your account and return your money.

Limitations: Limited to one per person/account/organization. Subscription software is a product of the respective publisher and may not be subject to a money back guarantee. Please contact the respective publisher for their refund policy.

We can not refund any domain registration fees or any over charges, such as additional disk space or traffic. Subscriptions that have exceeded 25% of any monthly quota are not eligible. Subscriptions found to be utilizing our services for illegal or immoral activities are also not eligible. Subscriptions we terminate for violating our terms of service are not eligible.

We ask that you let us know what’s not working and give us an opportunity to work with you. We stand behind our services and are here to help you.

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STRATEGIC SECURITY SUPERIORITY? CNS…

UNEQUIVOCALLY THE MOST SECURE TRADE PROVIDER

RISK: Trading Terminals Run Billions of Currency

THREAT: Terminals Are Prime Targets for Hackers

STRATEGY: Make Your Terminal A Hardened Target

TACTIC: Deploy (2FA) Two-Factor Authentication

Strike First!

All Trader's VPS Plans Include:

100% Uptime Guarantee
CNS Autoboot
CNS Remote Admin
1 IPv4 and 1 IPv6 address (static)
10 eMail boxes
Unlimited traffic
Telephone & helpdesk support
Two-factor authentication
FREE CNS VPN!

We Operate Our Own Network

We operate our own network and so the buck stops here when it comes to your uptime and quality of service. Our uptime is monitored by a third party and displayed on our public network status page.

As one of the Internet's most connected networks, you can expect a very high quality of service not only between your VM and your broker but also between you and your VM. It is a significant difference no other provider can match.

We are also the only provider to offer a real time looking glass so you can confirm the latency you can expect from our network before you subscribe, in addition to our latency chart listing many popular brokers.